Our team answers your messages Monday through Friday. We always have someone in the office, so your message will be answered within 48 hours.
You can reach us via support@plakativ.store and we will take care of your request as quickly as possible.
If you're a brand interested in collaborating, please email us at collab@plakativ.store
Unfortunately, it can happen that the post office can't find the delivery addresses. The packages will then be returned to us. This means you may not receive your products on time. Please let us know as soon as possible, and we'll take care of it.
Depending on the combination of your order, we may send it in two packages. It is therefore possible that the packages will arrive slightly later than each other.
Please send us a photo of the product you received and we will immediately ensure that the correct items are sent to you.
To ensure high speed, completed orders are forwarded directly to our printing partners. Since we don't monitor our support channels 24/7, we cannot guarantee that we can respond promptly to change the address.
